Trained from your website
NEO starts from your real business content, so answers stay focused on what you actually offer.
NEO Assistant – AI Receptionist for Your Website
NEO Assistant helps businesses turn website visitors into real conversations, enquiries and bookings. It works as an AI receptionist on your website, answers questions from your business content, captures contact details and gives your team clear summaries instead of vague form submissions.
What NEO does for your website
Most websites answer only when the visitor has the patience to search, scroll or fill in a contact form. NEO changes that experience. A visitor can speak or type a question, and the assistant responds using the business information already published on the website: services, opening hours, prices, booking rules, frequently asked questions and important details. This makes the website feel active, helpful and easier to use, especially on mobile where typing long questions is slow.
NEO is not only a basic chatbot with fixed buttons. It is designed to act more like a receptionist for a service business. It can ask follow-up questions, understand what the visitor is looking for, recommend the right next step and collect the information needed for your team to continue. When the conversation becomes valuable, NEO can save the visitor's name, email, phone number, preferred service and message.
Why it is more useful than a basic chatbot
Voice and chat support
Visitors can talk or type, which makes the experience easier for mobile users and busy customers.
Lead capture
NEO collects useful customer details at the right moment, after it understands the visitor's need.
Booking support
For appointment-based businesses, NEO can help visitors choose a service and move toward a time slot.
Dashboard summaries
Your team receives clearer context: what was asked, what the visitor wants and what should happen next.
Phone-ready direction
NEO starts on the website and can support phone-based flows when the business is ready for that setup.
How NEO helps businesses convert more visitors
A visitor often leaves because one small question was not answered quickly. They may want to know whether a clinic has free appointments, whether a salon offers a specific treatment, whether a car service works on Saturdays or whether a hotel can answer a booking question. NEO handles these moments immediately. It gives the visitor a simple path forward without forcing them to call, wait or search through multiple pages.
For the business, the value is not just automation. The value is better timing. NEO responds while the visitor is still interested. It can qualify the request, save the conversation and send the team a useful summary. This helps owners and teams spend less time on repeated questions and more time on the enquiries that are ready to become customers.
Use cases and industry pages
NEO can be adapted to different businesses that depend on trust, fast answers and bookings. These pages explain specific use cases without adding the assistant to the main navigation.
Frequently asked questions
Does NEO replace a human receptionist?
NEO does not need to replace your team. It handles the repeated website conversations first, captures the useful details and gives your team better context when human follow-up is needed.
Can NEO work for Bulgarian and English visitors?
Yes. NEO supports Bulgarian and English experiences, and the website can switch language for visitors while keeping a clean URL structure.
Do I need a developer to start?
NEO is designed to be added through a website widget. Most businesses can start by training it from their website URL and then embedding it on the site.